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Association Consumer rural families said Tuesday it has opened a formal assignment against the operator SFR for its advertisements on 4G. This assignment procedure was filed in the High Court of Paris “on the basis of an unfair trade practice,” said Nadia Ziane, the lawyer of the association accuses the operator to maintain the confusion over its 4G offers.

Rural families had given notice the operator to change within eight days his communication on this subject. She blamed SFR maintain blurring between 3G + technology (which improves the throughput of 3G) and 4G in its offerings to consumers, not to specify its customers what date will the transition to 4G and not not communicate percentage of customers eligible for this coverage.

No 4G coverage map

In a context where operators are pushing consumers to subscribe and 4G subscriptions to equip phones compatible with this new technology, they “are currently introducing cost terminals to access potentially a technology that they are not safe to be eligible,” complains the association, stressing that SFR does not provide 4G coverage map, unlike other operators.

Rural families had explained that alerted the French Federation of Telecoms “drifts advertising campaigns on mobile 4G” in the month of May, and have been heard by Orange and Bouygues Telecom. Free does not offer 4G to our customers at the moment.