The German Telekom analyzes the connection data of all telephone conversations of their customers, both in the fixed and the mobile network. The magazine reports Business Week in its online edition. The business magazine would be available confidential documents of a telecom working group called GBS MIS, says the report [1] . Their work was in 2012 to prevent loss of around 200 million euros.
An automatically operating monitoring system evaluates accordingly the total telephone traffic from. It encounters any unusual usage patterns, the system raises an alarm. Employees of GBS MIS check in these cases, if there is a fraudulent misuse of a flat-rate contract. This is possible, for example, if again long calls to Guinea or in the African island nation of São Tomé be performed for the Telekom must pay high prices per minute – in the case of misuse of a customer deletes a portion of these fees. Only because this form of fraud unlocked the Telekom in 2012, a total of 162,800 numbers. Another target group of investigators are hackers who manipulate the telephone systems of corporate clients of Deutsche Telekom in the night hours so that this expensive service numbers to call abroad. In addition, there is information on the economic considerations week but also to track customers using the system, use the phone it’s totally legal, but it is uneconomical for the provider. Flat-rate customers that regularly cost more than the flat rate introduced, so you can selectively filter out and push to switch to a different contract. <- AUTHOR MARKER DATA BEGIN -> <-! RSPEAK_STOP - > ( dwi [2] )<- RSPEAK_START -> <- AUTHOR DATA MARKER END ->
